Expert Insurance Claim Support—Public Adjusting Services

While you wait to begin the formal claim process, take proactive steps to protect your property and documentation. Start by photographing and video recording all visible damage, and secure your home or building against further harm (tarp a damaged roof, board up broken windows). Request a certified copy of your insurance policy and begin listing damaged items with details such as purchase price, brand, and model. Avoid signing contracts or starting any repairs until your claim has been properly evaluated by a public adjuster. Our team is ready to step in and guide you every step of the way.

While you’re waiting to begin your claim, avoid cleaning or removing damaged items yourself. Instead, document everything thoroughly with photos and videos, and create a list of contents affected by the fire, noting their age and approximate value. If possible, request a fire report from the local fire department and a copy of your insurance policy. Hold off on repairs or restoration until you've spoken with a trusted public adjuster—many insurance companies require inspections before approving any work. Smart Start is here to ensure your claim is taken seriously and paid out fairly.

If you’re currently facing water or plumbing damage, start by turning off the water source (if safe to do so) and documenting everything. Take clear photos and videos of the affected areas, damaged items, and the water source itself. Avoid discarding anything until your insurer or adjuster has had a chance to review the damage. Do what you can to prevent further damage, like removing excess water or placing a tarp—but don’t start major repairs until you’ve consulted a public adjuster. Smart Start is ready to guide you every step of the way.

While you wait, prioritize safety. Stay clear of unstable structures, downed power lines, or broken glass. Take photos and videos of the damage from multiple angles, and don’t remove debris until it’s been documented. If you must make temporary repairs to prevent further damage—like covering a broken window or roof hole—keep receipts and document everything. And remember: before speaking to your insurance company, connect with a trusted public adjuster to protect your claim and your peace of mind.

If your area was recently hit by a hailstorm, start by inspecting your property as safely as possible. Take photos of any visible damage, check your attic or ceilings for signs of leaks, and gather weather reports that verify the storm. Avoid signing anything from roofing contractors promising insurance-funded repairs—talk to us first. We’ll guide you through what to do next, and how to keep your claim on track.

If you suspect mold, take action fast. Do not attempt to clean it yourself—this can worsen the spread and compromise your claim. Instead, document everything: take photos, note odors, and keep a record of any leaks or water damage that preceded the growth. Reach out to us for an inspection and guidance on how to proceed safely and effectively. We’ll help you protect your health, your property, and your policy rights.